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FAQ

Q1. Are you a factory or a trading company?
Our company focuses on the design, developing, manufacturing & exporting various kinds of cleaners, car washing tools, gardening and agricultural irrigation products.

Q2. Where is your factory located?
Our factory is located in Xiamen, a city in southeastern of China.

Q3. Can I have samples?
We would like to offer you samples after price is confirmed. Customers should bear basic costs of sending samples. The charges will be returned to customer s after they have ordered a certain amounts.

Q4. Is OEM service available?
Yes, we accept OEM orders. We also offer customization services when an ordered quantity reaches a certain amounts.

Q5. What is your MOQ?
It depends on the products. Please contact us directly for more information.

Q6. What are your payment terms?
We accept payments by T/T, L/C and D/P according to the agreements.

Q7. What is the delivery time?
Since we don't have many of our products in stock, production usually takes place after customer places the order. Therefore, the shipment will be around in 40-45 days.

Q8. What is the delivery terms?
We can accept FOB Xiamen, China or CIF basic port of destination.

Q9. How does your factory do regarding quality control?
Product quality is our lifeline. We have a specially-assigned team who dedicated themselves to the product quality control work. Each article has to go through a separate inspection at each production stage.
 

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 +86-21-5763-2903
torinta@188.com
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